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Report an Absence (Safe Arrival)

Ensuring all of our students have arrived to school safely and are accounted for is our top priority.

🛡️ Improved Attendance Procedure To enhance our existing absence-checking procedure and verify student attendance more quickly, Oak Knoll uses an efficient reporting system called SafeArrival. Please report your child's absence in advance whenever possible!

Using SafeArrival

SafeArrival is an absence management system that improves student safety and makes it easy for you to let the school know about your child’s absence. You can use the SchoolMessenger app, the website, or an interactive toll-free phone line.

Why do I need a SchoolMessenger account?

While an account is not required to use the toll-free phone line, we strongly recommend providing your email address to the school and setting up a SchoolMessenger app account. This allows you to review and update absences, review your contact information, and specify communication preferences.

If you cannot set up your account, do not see the ATTENDANCE option, or do not see your child(ren) listed, please contact the school directly to ensure your correct email address is on file.

Ways to Report an Absence

📱 SchoolMessenger App

  1. Provide your email address to the school.
  2. Get the free app from the Apple App Store or Google Play Store.
  3. Tap Sign Up to create your account.
  4. Select Attendance from the menu, and then select Report an Absence.

💻 Web / Mobile Web

  1. Provide your email address to the school.
  2. Go to go.schoolmessenger.com.
  3. Click Sign Up to create your account.
  4. Select Attendance from the menu, then select Report an Absence.

📞 Toll-Free Phone

  1. Call the interactive telephone system at (844) 290-7698.
  2. Note: You must call from a phone number you have on record with the district to identify you as a parent/guardian.
  3. Follow the voice instructions to report an absence.

Request an Independent Study Plan (ISP)

In the event that a student cannot attend class due to travel or other reasons, MPCSD offers an Independent Study Plan option. According to CA Ed Code, students are eligible for an ISP if they have a planned absence (out of town, short-term medical leave, etc.).

  • Maximum Time: 14 school days is the total amount of time allowed for students to be on Independent Study for the ENTIRE school year.
  • Blackout Dates: ISPs are NOT issued for the first two weeks or the last two weeks of the school year.
  • Advance Notice: The request form must be submitted at least 5 school days in advance of the first day of absence to allow staff to prepare work.

Important: If students do NOT submit completed ISP work, the study will be marked INCOMPLETE, and the absences will be considered UNEXCUSED. Upon successful completion (submitting all assigned work and returning the signed form to the office), the absence will be coded as an excused "ISP".

Complete ISP Request Form